Despite optimism, CMO Council finds data problems continue to hamper genAI outcomes.
QR campaigns increase the Middle East retailer's conversions.
Credit union's AI assistant "Ruth" independently handles 46 percent of member conversations while cutting wait times to 34 seconds.
The British telecom provider is expanding its use of Aimee, a Sprinklr-powered virtual assistant.
The skincare brand tested its ShadeFinder tool with consumers before launching
Here's how AI is transforming how companies connect with customers and prospects.
Digital commerce is more than just a shopping cart.
Use AI agents to stress-test your system.
Here's an important tool for combating agent dissatisfaction and attrition
NICE
8x8
Language I/O
LanguageIO