HubSpot Launches ChatGPT Connector
05 Jun 2025
HubSpot is releasing a CRM deep research connector with OpenAI's ChatGPT.
Krisp Unveils AI Accent Conversion for Latin America
05 Jun 2025
Krisp's Latin American accent conversions support 85 percent of Spanish speakers in the region. (Featured on SpeechTechMag.com.)
Mosaicx Updates Its Engage Product
05 Jun 2025
Mosaicx's Engage adds AI and automation. (Featured on SmartCustomerService.com.)
Pricefx Launches Negotiation Guidance on Salesforce AppExchange
05 Jun 2025
Pricefx's Negotiation Guidance aims to help revenue teams with data-backed pricing recommendations.
Xactly Joins the AWS Partner Network
05 Jun 2025
Xactly's Intelligent Revenue Platform is now available in AWS Marketplace.
Progress Software Updates ShareFile
05 Jun 2025
New Progress ShareFile updates automate administrative tasks and insights.
Observe.AI Unveils AI Agents for Voice of Customer Intelligence
05 Jun 2025
New capabilities in Observe.AI's GenAI Insights democratize access to customer intelligence and provide deeper visibility into interactions across every channel. (Featured on SmartCustomerService.com.)
Zeta Global Unveils Zeta Answers
05 Jun 2025
Zeta Answers is an agentic AI solution for marketers.
Parloa Integrates with Verint Open Platform
05 Jun 2025
Parloa's platform integration with Verint enhances hybrid human-AI agent customer experience teams. (Featured on SmartCustomerService.com.)
ZoomInfo Partners with 5x5 Data
05 Jun 2025
Partnership will enhance and diversify ZoomInfo's data foundation with contact and behavioral data by the 5x5 Identity Graph.
MiQ Launches MiQ Sigma
04 Jun 2025
MiQ Sigma unifies the programmatic advertising ecosystem on one platform.
Salesforce Expands Slack into Its Platform
04 Jun 2025
Slack becomes Salesforce's default conversational interface and collaboration tool.
Melissa Integrates with Microsoft Azure
04 Jun 2025
Melissa's Azure integration of SSIS components extends data quality to the cloud and supports flexible, scalable ETL and master data management processes.
CSI Partners with WaveCX
04 Jun 2025
CSI and WaveCX collaborate to help financial institutions drive digital adoption and engagement through personalized, in-app experiences.
Adobe Expands AI Agentic Offerings
04 Jun 2025
Adobe is adding agent capabilities in Adobe Experience Platform.
Contentstack Launches Contentstack Data and Insights
04 Jun 2025
Contentstack now delivers real-time audience insights native in the CMS.
DoubleVerify Partners with Impact Plus to Help Companies Evaluate the Carbon Footprint of Ad Campaigns
04 Jun 2025
DV's newest offering enables companies to monitor and improve the environmental impact of their digital advertising campaigns.
PegaWorld Was Rich with Customer Testimonials
03 Jun 2025
PegaWorld Day 2 keynoters tout the company's digital transformation for Rabobank and Verizon.
Treasure Data Launches AI Suites
03 Jun 2025
Treasure Data's AI Suites include Personalization, Engagement, Creative, Service, and Paid Media.
AdDaptive Intelligence Expands AI Advertising Capabilities
03 Jun 2025
AdDaptive's new platform enhancements include deeper marketing and data analytics.